Alumni Comments
"This was the most relaxing environment of any class/boot camp I have attended. The staff was very attentive to our needs and Todd, our instructor, kept the class informational and fun. It was a great experience and I'll be coming back for future training." Craig Wolack - USAF - MCITP "Enjoyed the training, Todd has an amazing depth of IT knowledge and is a great instructor. Tony was so helpful and the class configuration was perfect for learning VISTA. Excellent location in the Marriott with the training classroom right there in the hotel, this allowed for early morning studying and made the experience less stressful. All the nice extras, snacks, drinks, great lunches, etc, provided an outstanding environment for learning." Kathy McCoy - US Army Medical Materiel Center Europe

Windows Vista MCITP Boot Camp

This boot camp will upgrade your certification from MCDST to a Microsoft Certified IT Professional (MCITP) Enterprise Support Technician in Windows Vista or you will achieve the MCITP Enterprise Support Technician in Vista even if you have no prior certifications.

The following table provides a complete list of exams and related training resources.

MCTS: Windows Vista, Configuration

The Microsoft Certified Technology Specialist certifications enable professionals to target specific technologies and distinguish themselves by demonstrating in-depth knowledge and expertise in their specialized technologies.

A Microsoft Certified Technology Specialist in Windows Vista, Configuration possesses the knowledge and skills to configure Windows Vista for optimal performance on the desktop, including installing, managing, and configuring the new security, network, and application features in Windows Vista.

A Microsoft Skills Assessment helps Support Specialists focus their exam preparation training and find learning resources.

How to earn your MCTS: Windows Vista, Configuration

MCTS candidates must pass one exam that focuses on supporting end-user issues about network connectivity, security, and applications installation and compatibility, and logon problems that include account issues and password resets.

Required Exams for MCTS: Windows Vista, Configuration (One Exam Required)

• Exam 70-621 Pro: Upgrading your MCDST Certification to MCITP Enterprise Support

from just $2495 - Compare

MCITP: Enterprise Support Technician

The Microsoft Certified IT Professional (MCITP) credential is the premier certification to highlight a professional's area of expertise, such as database administration, database development, business intelligence, messaging, or support.

A Microsoft Certified IT Professional: Enterprise Support Technician (MCITP: Enterprise Support Technician) possesses the high level of knowledge and skills needed to support end users in medium-sized or enterprise environments with the most critical and difficult support issues. This includes the knowledge and skills to diagnose and resolve all types of desktop support issues, as well as issues involving mobile and personal devices.

How to earn your MCITP: Enterprise Support Technician

MCITP candidates must pass one exam that focuses on responding to issues assigned or escalated from Tier 1 support, using a trouble ticket system to manage workflow; installing and configuring desktop operating systems and applications; and troubleshooting desktop operating system issues, desktop application issues, and desktop networking and connectivity issues.

Successful candidates will also prove their expertise in installing and configuring hardware devices and drivers (including mobile and personal devices), troubleshooting hardware devices and drivers (including mobile and personal devices), escalating complex issues to the appropriate administrator (for example, Server Administrator, Network Administrator, or Desktop Configuration Administrator), installing and testing department-specific and line-of-business (LOB) applications on end-user computers, making necessary changes to end-user desktops, and re-imaging end-user desktops on an as-needed basis.

Required exams for MCITP: Enterprise Support Technician
(One exam plus MCTS prerequisite)

• Exam 70-620 TS: Windows Vista, Configuring
• Exam 70-622 PRO: Supporting and Troubleshooting Applications on a Microsoft Windows Vista Client for Enterprise Support Technicians

from just $2495 - Compare